
30-Day Refund Policy
At
FocusMp3Recorder.com we want our customers to make the best possible purchase
decision. Therefore, we recommend that you take advantage of our free
trial software downloads. We also encourage you to explore the product pages
of our website to obtain comprehensive product information.
In the event
that you need to return an FocusMp3Recorder.com product, you must make your
request within 30 days of purchase. Additionally, FocusMp3Recorder.com reserves
the right to deny a refund in the case of a non-authenticated purchase.
To request a refund for your
downloaded (ESD) software purchase, contact
us. In your message, you should explain what the problem was and why you
want to return the product, include your order#, name, e-mail address and the
product key (if any). You will find the order# and the product key in the
purchase confirmation e-mail. We expect that you have destroyed all downloaded
files and have not been copied or saved in any other way.
Once your
refund request has been reviewed, we will send our consent to process the refund
to Regsoft. We will contact you by email to confirm the refund process has been
launched. Your refund will be credited to the credit card charged during your
original transaction within a few days.
You'll be refunded of the paid
amount without fees.
Proof of Purchase
At any time on your request, FocusMp3Recorder.com will send you a confirmation of your order via email.
European VAT
European customers only have to pay local VAT. The VAT rates vary from one country to each other in Europe. For more info on European local VAT rates, visit this page.